bellriver homes complaints

When asked to sum up Bellriver Homes business ethos, Marketing Director Elizabeth Brunton-Holt quotes the companys promise to its customers. Readers looking for property in NSW can contact Bellriver Homes for inquiries at (1800) 200-888 from Monday to Friday between 9 AM and 5 PM. ble to work with us and keep the price as close to our budget as possible. Bellriver Homes is a family owned and operated building company that has been constructing quality homes in Sydney and regional NSW for over 20 years. Overall very happy. Weve had horrendous issues with communication & would not recommend them to anyone - it has been such a hugely stressful process & Bellriver continued incompetence has robbed us of any joy. I would just really like to give a glowing review for Jason Busuttil Warranty Manager Bellriver. So I am still having this issue and the company didn't fix it. . If making a formal complaint to your landlord doesn't solve your problem you might be able to complain to your local council. The risk analysis report from Dun & Bradstreet is one of Bellriver Homes 7 pillars of financial stability and responsible leadership. Bellriver . We are first home buyers who have just purchased a house and land package from Bellriver homes. Although her part in the process is almost over, she has demonstrated genuine commitments to help us with any follow up with the other department across tender, colors etc. Lucky we!!! Construction is yet to commence on my house, however, my experience from the first Display Home visit through to head office meetings (contract signing, colour selection appointment in the Colour Studio) has been excellent. 1 photo. they are not trustworthy people. Forget about tender, we haven't got floor plan yet with the changes requested and agreed upon with the Sales Consultant before making paying for it. We were then greeted, My wife & I visited the Bellriver office more than 9 months ago not knowing much about a house & land package.Ray Almahana was the person who greeted us & from the moment we walked in,he made us feel at ease.He was very knowledgeble with the process & even after I left the office,kept in touch with me answering my queries.During the last 7-8 months I have not contacted Ray.Today I walked into the same office expecting to be greeted by someone else,but was sincerley happy to be greeted again by Ray & what shocked me the most was that he even re, We just brought a home and land package with Bellriver homes and are building the Ascot 290 so far our our experience has been excellent. Some of their complaints may not be genuine and could be written by a competitor. In on coming days and weeks Malcolm reserved land for us and helped us in an incredible way in every other details in buying our new home. There were no indirect costs involved and fittings were of good quality. We committed to building with Bell River back in 2016 and moved into our new first home last month. We cannot speak highly enough of the Bellriver Team at Marsden Park, especially Priyanka Thakur. We have had a wonderful experience with professional and customer focused staff throughout. He (my Dad) backed our supervisors comments and decisions, so we felt like we were treated very well and honestly during the construction. If you are a self-funder and you havent been able to resolve the complaint with the care home in the first instance, youll need to approach the Local Government and Social Care Ombudsman and ask about its independent complaints review service. after that all the process of colour selection, electricity appointment and the handover was so smooth and hastleless. From the moment I moved in it has been a joy to be here. Most councils and housing associations do what the ombudsman suggests. Some of them are still pending but they have already assigned to them. We firmly believe everything that happens, happens for a strong reason, just like it's described in my favourite movie "The signs". Thank you Bellriver Homes for a journey that has been run professionally by all I have dealt with in your company. Bellriver Homes . It can help to be clear about what you want to . They always reply your email ASAP. Such people are definitely an asset to the Bellriver team. Find out more about the Care Quality Commission. Overall great work and we are happy with our new home. From the start, keep detailed records about repairs you ask for. This was important for me. I chose a fixed price home, and that covered all the essentials I needed.I only chipped in extra for wardrobe shelves for the master bedroom.The communication regrading construction stages was exceptional, my Supervisor in charge Immanuel Bekhit regularly communicated construction stages and gave me updates when needed; I am very happy with his professionalism throughout the construction stages.Also Liz has been fantastic help always, and Christine for being first point of contact for the sale transaction. Next, the company employs an open-book management policy that encourages transparency within its ranks and encourages employees at all levels to pitch in regarding its future. You can sometimes take your landlord to court if the repairs were not done or were done badly. sted. We were initially referred to Bellriver Homes by one of our best friends.Subsequently, we made an enquiry, in the enquiry we very clearly stipulated the houses we were interested in, the size of our block and the fact that we were keen to discuss costs ASAP. Building with Bellriver was the most upsetting and stressful adventure. The cost price was the same as we aggries before signing the contract. While they are not the cheapest builder, all inclusions are very good quality and everything is covered up front. The site supervisor Peter called us every Friday throughout the construction period and kept us informed about the progress. Write down who you spoke to and what they said. Be specific about what happened and when include dates and times or staff names, where possible. Today, Im keen to share my opinion of Bellriver in this unbiased review. However you can contact them to let them know your concerns and to tell them that you are raising a complaint against a care home. Read everything before you sign any document. Particularly impressive was the fact that they started at the end of March (2018) and handed over the house on October 2nd (2018). Bellriver was refer to me by another friend who had used Bellriver Homes previously.Bellriver is my first home building experience. Find out how to complain to the housing ombudsman. Now that we have entered the construction phase Mat has done a great job of keeping us up to date with the build so far. so appreciate here professionalism and exceptional customer service. Bellriver Homes NSW - Floorplans, Prices, Display Homes and more He managed to handover single storey house in 4 months. You have accepted additional cookies. The phone number for Bellriver Homes Oran Park Display Centre is (02) 8858 6153. The care home may say that this is the reason that the care is not the standard that you would expect. What would you do if you won the lottery? Construction of our first home with Bellriver went extremely smooth and we faced no hassles at any stage be it design, color selection, liasing with the bank for payments leading upto the handover. Authorised and regulated by the Financial Conduct Authority, Complain about council or housing association repairs, report the repair problems in detail to your landlord, find the department to complain to on GOV.UK. You get peace of mind and long term security. Welcome to my blog!In September 2011, I started at 0.In April 2023, I had 182,000+ readers.Something seems to be working here! The internal specifications and fixed-price contracts are pretty reasonable, especially as inflation and building supply shortages seem to be an issue. Through a time that has been difficult for all waiting on our new home development, they have been fair and patient. Even got told by the tender person (not naming) that they wont talk to me now. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links. If you already know what you and your family need, you can discount the other home builders that dont fit your requirements for your new home. When we arrived to our tender meeting, we were advised that they could not do the tender meeting on that specific day due to significant errors in the plans. From day one the process was very smooth and easy for us. Bellriver Homes - Australia247 The day spent colour selections was an enjoyable experience and it was never too much trouble to answer my questions by the team in the office. Bellriver Homes At Zero Risk of Failure - Dun & Bradstreet Risk - Yahoo Even better the fair trading to look into it!Your plans will always gonna have errors so check it throughly!High ratings prove it !I asked to see the house to prove its a real estate / customers thumbs down ! The details of our expectation were discussed with the COO and the Sales Team Member, including budget, expectations, timelines etc. Bellriver Homes - 3 Champagne Dr, Dubbo NSW 2830, Australia Bellriver Homes is located in Dubbo Regional Council of New South Wales state. With all the House Builder we've inquired to, Bellriver has the best price and offers there is with excellent product. I'm not a builder, but my Father is and when he was checking out the build at the various stages of construction he was very impressed. The 7 pillars are a collection of business approaches, operating philosophies, and advantages that have made Bellriver Homes one of the most reputed builders in NSW and the rest of the country. One thing for sure that Bell river wouldn't dodge you as other builder but you have to make sure you include everything in that paper before you sign . I call BS. Bellriver Homes : Home Builders Sydney NSW We guarantee our tender is the best in the industry.. The team at Bellriver Homes shared some time today to support Australia's Biggest Morning Tea, raising money for the Cancer Council. Third, the company believes in collaboration and building strong relationships with its suppliers which allow it to deliver its projects on time, on budget, and to the highest standards of sustainability. Further details in the disclaimer. Call us now on 1800 200 888 or use the form below. Bellriver is my first home building experience. We could not be happier ! There is no negotiation and compromise after things get penned . I cant thank them enough! Would give 4.5 stars if we could. We were also delighted with our experienced site supervisor Mat who sent us regular weekly progress updates since the commencement of construction. There are currently two generations of the family working actively in the business, managing all key areas. Many people make comment that an early finish is a negative thing, not for us, everything was finished well and we can now take pride in the beautiful home built by a fabulous team of people. If you want an in-depth look at Dun & Bradstreets risk analysis methodology, we can offer you a copy of the report upon request.". My home was built within the agreed time frame; my friends were in awe as their homes took longer to build with a different builder. If youre unhappy with the response from the local council, then you need to approach the Local Government and Social Care Ombudsman, who may be able to investigate further. On the street of Azure Avenue and street number is 31. Our broker asked if Fred would be willing to have a quick chat over the phone about the features and location of the house with him, just to ensure that the right questions were being asked. The housing ombudsman is a free and independent service. Note down when you have had phone calls and meetings about the complaint with the care home. Dont include personal or financial information like your National Insurance number or credit card details. We then paid the tender acceptance fee, which we were advised also goes towards the overall deposit and signed the tender. Bellriver sold us the house and land package without even using the typical and sometimes pushy sales techniques that other companies use. Anyone built this home? Unfortunately because we chose the urban package we didnt get a colour consultation. He explained all the details and went through the initial process of house building. Free to call 8am 7pm 365 days a yearFind out more. I have referred friends to This Company and I intend to continue with the referrals. As new and young builders we knew that the process wasnt going to be easy. By submitting this enquiry, you acknowledge that you have read and agree with the terms of our Privacy Policy. How Bellriver Homes are built on time, on budget and on sustainability Very responsive to inquiries, knows what hes doing and a man of action who goes out of his way to resolve any issues. Building with Bell River provide long term security in terms of service and claims. Christine made it very easy to do. The company has just shy of 100 5-star reviews on . Lots of errors and incorrect products that l chose listed on paperwork. Initially we had zero knowledge of building, however at this stage we are able to tell you some basic things about building and building with Bell River. Step 2: complain to your local council. This reminded us of true beloved Australia and old fashioned quality service of the 60's and 70's that are these days hard to find. The project manager Syd was exceptional and a credit to the company. Thanks to all team, I would just really like to give a glowing review for Christine at the Belleriver Calderwood display homes.From the moment I walked through the door Christine was there with her friendly smile and can-do attitude. They are dishonest people. I've been blogging for 11.5+ years here and have built up numerous sources of online income. So far product quantity satisfying. Good luck. We had a few minor planning issues which our customer relationship manager was excellent in handling, and a few minor build issues where our construction supervisor handled efficiently and professionally (AND made sure it was exactly what we wanted!).