As always, your safety and the safety of our team members are important to Astound. * *International Calling is Limited to unlimited landline and cellular calling to certain countries. In some cases, a major storm may cause damage to our network, lines or fiber. Retweets. Top 5 Internet Providers in Missouri City, TX | HighSpeedInternet.com It is crucial to get in touch with Astound Broadband if you are a client and have encountered an outage in order to report the problem and receive assistance. we found out that we were, basically, forced to have this company. Stay informed by listening to radio and TV bulletins and by reading our website updates. Share them here. I truly am "astounded," not so much by the quality of service but rather, by how a service provider can hold customers hostage by making it difficult to unsubscribe from a service, while billing them. Access and manage your account with ease, all in one place. . The telephone number of the Food Distribution Program office, and the name and address of the person to contact for additional information. Get ready to experience faster, easier, more reliable service than you ever thought possibleplease call 1-833-249-2786 to get connected. Kaf 1 year ago enTouch does not charge termination fees. Customer Prioritization. Eligibility is based on income or participation in certain government benefit programs and is determined by the National Verifier (documentation may be required). At the moment, we haven't detected any problems at Astound Broadband. Speed Tests from Astound Broadband Powered by En-Touch Customers. Outage, internet down with live map and problem chart, down time and peak analysis and recurrence detection. We substantiate that the cable modem equipment provided, and the configuration of such cable modem, meets the broadband speeds advertised when attached to a wired connection based on SamKnows testing procedures. Report any low-hanging cable lines before a storm. Another official document evidencing the consumer's participation in a qualifying state, federal or Tribal Program. Astound Broadband is on the way to your neighborhood! Wondering if the power outage caused latency issues on . I would switch providers today if I could. The internet/Customer Service team at En-Touch is a team that is responsive to its customers. The most recent Astound Broadband outage reports came from the following cities: Problem with internet down during two last weeks. Ive literally never had an internet outage last this long, and there is absolutely no justification for it. Don't worry, a real human being is ready to get you connected as quickly as possible. [4] It is one of the listed companies of state-owned China Telecommunications Corporation. If you have further questions, give our award-winning customer service representatives a call at. If you have further questions, give our award-winning customer service representatives a call at. Realtime status of outages and problems with service providers. When we say we're here for you, we mean it. Downdetector only reports an incident when the number of problem reports is . Social Security benefits statement. When it is safe and accessible for our crews, we actively repair damage to our network from fallen trees and other storm-related issues. Whether Astound Broadband Powered by En-Touch is your internet provider or you use a different provider, the speed Reduced speed: Also known as "data throttling", internet speed can slow down drastically once you reach your data limit. Astound Broadband is an American telecommunications company that provides broadband internet, TV and phone services. Plans including Unlimited Data may be placed on hold to confirm data usage complies with our Acceptable Use Policy (AUP) when the threshold outlined in the service plan details has been met. Overall I am very satisfied with En-Touch. 1-800-427-8686. View power outages | Entergy | We Power Life The Internet Outages Map is an at-a-glance visualization of global Internet health over the last 24 hours, showing the frequency of Internet outages and service outages as seen across ISP, public cloud and edge service networks, as well as top business SaaS and consumer application providers. Houston-based enTouch System's new owner has a new owner Call to check pricing and availability in your area. enTouch is part of Astound Broadband. Astound Broadband Powered by En-Touch offers service in 1 state. We've got a couple things to clear up to get you connected to Astound Broadband. Yelp users havent asked any questions yet about. Their fiber-optic internet system is available to an estimated 495,000 people, which makes them the 26th largest provider of fiber broadband in the US simply by coverage area alone. People use our services to find jobs, do homework, stay healthy and get access to the government and many other services. To see more Astound Broadband Powered by En-Touch deals and offers in your area enter your zip code above. Notice letter of participation in a qualifying state, federal or Tribal Program. However, temporary congestion may occur when a large number of users in a concentrated area access the networks at the same time or when some customers consume a very large amount of network capacity during busy periods, such as at stadium events, during peak usage times, or during planned network maintenance. Check your webmail. Veterans Administration benefits statement. Astound Broadband powered by enTouch is open Mon, Tue, Wed, Thu, Fri. If you have further questions, give our award-winning customer service representatives a call at 1.325.646.94931.410.987.93001.800.746.47261.866.928.31231.866.247.26331.888.610.1499. Useful comments include a description of the problem, city and postal code. Astound Broadband Powered by En-Touch offers service in 63 zip codes nationwide. Service is unreliable & down for 12 hours. Extremely disappointing. Try calling customer service. Easily automate, control and monitor your home via a seven-inch, high-resolution touchscreen OR remotely with a smartphone, tablet, PC or any compatible wireless mobile device. 0x0 is neither fast nor reliable - just astoundingly pathetic. They compete in the National Hockey League (NHL) as a member of the Metropolitan Division of the Eastern About us. Wireless service may also experience interruptions due to weather conditions, terrain, or gaps in service coverage. Internet Outages Map | ThousandEyes . I also agree to the Terms and Conditions and Privacy Policy, which By checking this box, I agree to receive marketing materials from Astound Broadband. in your area please call 1-888-610-1499. enTouch provides broadband internet, digital TV, home phone and security services in the Greater Houston area. Having problems? download been hung up on more than 20 times, impossible to be transferred to supervisor. Learn More. All fields are required unless indicated as optional. Service plan-specific terms and conditions limit the amount of high-speed data included with each service plan. Day 4 of @grandecom #shiternet outage. If you have further questions, give our award-winning customer service representatives a call at 1.325.646.94931.410.987.93001.800.746.47261.866.928.31231.866.247.26331.888.610.1499. Something went wrong and the NDT test didn't load! It looks like Astound Broadband isn't available in your area yet. enTouch Wireless Problems and outages Nationally respected, doing business the right way enTouch Wireless is a national, wireless phone company operating on the premier 4G LTE network. Internet Outage of enTouch in Texas on 2/15/21 6:15 AM Other restrictions may apply. Check your email and send messages or change your webmail password online. En-Touch Systems is native to Texas and has on offer internet service for its in-state residents. To find out more, see our privacy policy. Helpful resources to prepare for extreme winter weather events: These organizations are not affiliated with Astound Broadband in any way. I am paying approx $200 per month for this bundle, and they provide it via a fiber to the home approach. Internet is back on, but what about restoring speed? Cause this **** is unbelievable. . and they call themselves a telecommunications company???? Xfinity No hidden monthly fees. Internet down since around 1pm CDT. See astound.com/yourspeed for why speeds may vary. @RCNconnects will you be able to help me over twitter? EN-TOUCH ALARM SYSTEMS, INC | 11011 RICHMOND, STE 400 | HOUSTON, TX 77042 | LICENSE# B10029, Keeping Americans connected during Coronavirus , RCN, Grande, Wave, enTouch and Digital West Now Astound Broadband, enTouch Announces 2021 Cyber Season Deals, Astound Broadband Completes $661 Million Acquisition of WOW! If unable to give this tell me if we need to find a new provider. Astound/Entouch down in Summerwood 77004 this morning. Observed speeds may vary based on device connection & other factors outside of Astounds control. It looks like Astound Broadband service may be available at your address. COPYRIGHT 2011 2021 ENTOUCH, ALL RIGHTS RESERVED. Will probably miss the world series. Use the zip search and check with Astound Broadband Powered by En-Touch directly to verify availability. Astound Broadband Powered by En-Touch | ISP | BroadbandNow Certain uses of the Broadband Services may not count against a customers data allotment. telemarketing calls using an autodialer, artificial voices or pre-recordings and SMS text messages, which could result in wireless Power has been restored, but your services have not come back online. Not all services, speeds, packages, equipment, channels, tiers, pricing, streaming services, product offerings and product features are available in all areas. Eligibility is based on income less than or equal to 200% of the Federal Poverty Guidelines or participation in Lifeline, Medicaid, SNAP, WIC, free or reduced-price school lunch/breakfast, or Pell Grant and is determined by the National Verifier (documentation may be required). Impact on Missouri City, Sugar Land, Richmond, Rosharon. Internet connection is lightning fast and very stable. They have successfully provided me with prompt resolutions and always very pleasant and understanding to my technical issues. Astound Broadband Powered by En-Touch Customer Service. There may also be some pockets that are currently inaccessible due to unsafe conditions. ETS Cablevision, En-Touch Systems, enTouch_Systems, Astound Broadband Powered by En-Touch Coverage Map. 2023 RCN Telecom Services, LLC.WaveDivision Holdings, LLCGrande Communications Networks, LLC.enTouch Systems, Inc. All Rights Reserved. Throughout their coverage area, the average latency on Astound Broadband Powered by En-Touch Internet speed tests is -1ms. The customers with lower priority may experience reduced data speeds and increased latency as compared to the other customers using the same cell site, which may cause websites to load more slowly or affect the performance of data-heavy activities such as video streaming, video conferencing, or interactive gaming. If you use the Broadband Services in a manner that violates our Terms of Service, including our Acceptable Use Policy, available at www.entouchwireless.com/terms-of-service, we may suspend, terminate, or restrict your data session, switch you to a more appropriate data plan, or terminate your service. been told their system's crashed since last week Friday. Let's see what we have available at your address. If you dont have a plan and need help making one, visit. Please call a representative at (800) 427-8686 to confirm. enTouch Wireless reserves the right to block calls to any country or international number range without notice. I shouldnt get an alert that my service rate increases by nearly 30$ per month for internet ONLY, Never use @RCNconnects , internet has been down all day. on May 14, 2018. If you need to cancel, make changes, or ask any questions, call one of our real, human, award-winning customer service representatives at 1.325.646.94931.410.987.93001.800.746.47261.866.928.31231.866.247.26331.888.610.1499. Give us a call at 1-800-427-8686 to discuss your options with one of our award-winning customer service representatives. @ManhattanTwist @RCNconnects How does this service go down every time it rains?? We help empower people to lead better lives through digital citizenship. Specifically, our Underlying Carriers may scan or analyze network addresses that are registered through the Underlying Carriers, including addresses that may have been delegated to customers, and/or routes that originate from the Underlying Carriers networks to identify and address security threats or to notify customers of such threats. All prices listed do not include applicable taxes and fees. Power outages are possible Should you lose power to your home, cable and Internet services cannot be restored until electrical power from your local power company is back up and running.