Customers aren't stuck with unwanted products or debt. After 90 days, you also have an Early Purchase Option that allows you to own your item(s) for less. Please note that FlexShopper provides a payment method via weekly leasing payments for a product or items selected by the customer. From Scandinavian Chic to French Cottage, from Contemporary to Rustic, you can find exactly what youre looking for. 3 Excluding the marketplace customers that reside in Florida, Texas and North Carolina, the Cash Price is the price we charge for a cash sale of the item (or $50 more than the price the merchant you select charges). They work similar to a rent to own but they have many more items to choose from. My electric bill payment bounced because of it. 8 Excluding the marketplace customers that reside in Florida, Texas and North Carolina you will own the item(s) and not have to pay any additional amount if you pay the full Cash Price (the Cash Price is the price we charge for a cash sale of the item (or $50 more than the price the merchant you select charges) plus sales taxes and may be higher than the price you would pay if you were to purchase the item(s) directly; if you rent multiple items at the same time, we reduce the Cash Price (and increase the Cost of Rental) by $50 for the second and each subsequent item you rent, which makes it less expensive to purchase the items before the end of the term of the Lease). 6 Find the same item on a one-year weekly lease at another lease-to-own company and well match the other companys cash price and weekly payment. I called them and they told me if I set up a payment arrangement to catch up on the payments, they would not do that again. Rent-to-Own Products: Everything You Need to Know - FlexShopper Their interest rate is around 220%! I set up double payments each week. You will regret it. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Their customer service was awesome and im mad grateful they exist. Please use our official support contact if this is in regards to order or billing questions. 2 You will be given a credit for one weekly payment. Please send us your contact information in a private message or contact us on (855) 353-9289 and ask for the Customer Service or Billing Manager. You have to look deeper into the statement you idiot. I had my automatic payments set up thru a checking account I use for these type of things. 1. (On the uploads is their site back on November 2022 but if you browse through web.archive.org it was there all 2022). All Rights Reserved.Terms of UsePrivacy PolicyInvestor Relations. We'd like to better understand the experience you had and resolve all of your concerns. Until recently my last two purchases became a problem. So I made a Payment on my due date and then this company takes another payment 3 days after I make my payment, so I state why not apply the 2nd payment you took to this weeks payment customer service rep states IT DOESNT WORK THAT WAY, so the only way it works is that they can take my money twice and I have to wait 3-5 business days to get it back instead of you just applying it to my next payment since your the ones MAKING THE MISTAKE Unreal would I recommend this to anyone NOPE not at all. You can also call our Customer Service department via phone at (855) 353-9289 and a representative will assist you. I set a debit card as my primary payment but they continued to charge my checking account, which resulted in several late fees. Most of us know the feeling of having to replace an electronic device, appliance, or piece of furniture, and not having the money saved up or credit available for it. Interested in expanding your customer base and saving sales? I Received the Wrong I place my order all happy. I needed a mattress and it turns out i could have bought it outright since day one, but wanted to make sure i had cash on hand, i was moving and it was a financial stress. They should be audited by the IRS! It goes against our guidelines to offer incentives for reviews. We offer the best brands, including Apple, Dell, Samsung, HP and Lenovo. In NC, the final payment required to purchase the rented goods will be an amount greater than 10% of the Cash Price. 2 You will be given a credit for one weekly payment. 158 complaints closed in the last 12 months. Our bank didn't charge us for that and they were sympathetic. When your products arrive, you will send your weekly payment (automatically deducted from the bank account you provided on your application). The only communication I received from you all is when my account was sold which doesn't make sense because if you all could send that email why could no one reach out. You can place a special order in person at a showroom or online. There are no hidden fees and easy weekly payments. I had an issue with my spending limit, Cynthia explained the issue helped me resolve it and got my limit reinstated. It was horrible and they just kept taking payments out. Simply click on the product category ending E8B8. Your feedback will help us get better at serving our customers. Reviewers satisfied with FlexShopper most frequently mention customer 3 Excluding the marketplace customers that reside in Florida, Texas and North Carolina, the Cash Price is the price we charge for a cash sale of the item (or $50 more than the price the merchant you select charges). People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Each time I placed the order for pickup, it would tell me it would be shipped instead of pickup. If at any point you are struggling to make upcoming payments on your account, our dedicated customer service department can sometimes help. WebUnder your Lease, you can: (a) make 52 weekly payments or exercise an Early Purchase Option to acquire Ownership of the rented goods or (b) rent the goods for at least the initial term and then end the lease when you want by making all All other terms and conditions of your Lease remain in effect. 7 An initial security deposit and/or payment may be required. Yes, this option is available on every lease! Changed delivery date for my item then told me it may be backordered but were not notified and could not give me tracking number. I have been shopping her for awhile. They have the item in stock at the store and online. But this is where it gets interesting upon reviewing the contract. At no point did anyone call or send any information saying that he had been removed from my case. We are sorry to hear you are unhappy with your recent interaction with us. Save and Increase Sales. They will not give you a choice to make your payments bi-weekly, semi-monthly, or monthly. Hello Asia, We apologize for your recent experience at FlexShopper. Good credit is not necessary but not everyone with bad credit is approved. We are sorry to hear that you had a frustrating experience. * Prices and quantities are subject to change With FlexShopper: Also, we work with you and your changing lifestyle. This is the worst company that I have ever dealt with, and I have dealt with companies just as bad. The Lease was approved and notified via email on 06/23/22. Tip for consumers:Opt out from the arbitration agreement! If you need tires, use AFFIRM. I opened an investigation up with *** , they was supportive but told they couldnt take matters in their hands and would had to be handled by flexshopper ! Founded in 1995, the company has a We appreciate you reaching out to us and apologize for any inconvenience that occurred. I have evidence and will upload it to prove that on November 21st their site had the promotion of the '90 days SAC option' and on the bottom of their site wasn't the exclusion notice of Florida residents. 15 Best Sites Like Perpay 2023 - Rigorous Themes FlexShopper makes every effort to resolve customer inquiries or complaints to the reasonable satisfaction of the customer whenever practical we apologize for any inconvenience. Called in to speak to a supervisor and Sonia Hu on me. Why ask me to select monthly or weekly if your going to ignore my selection and just set it up as weekly and let the customer assume their selection is how its going to be done. Hello Lynn, we appreciate your business and sorry to hear about the issue you're having. The actual weekly payment may vary depending on how much spending limit you use and will be in your Lease. Browse our marketplace to find exactly what youre looking for today. Now all of a sudden shows I have no credit, and no help from support talked a few times with them and they said it was fixed, but nothing changed. Find another way to get what you want/need. Customers can get started leasing with no money out of pocket on most items. Our goal is to help consumers with bad credit get goods they want through a Lease. I called again today as its been 5 months. Some restrictions and exclusions may apply. 00 like Robbery Company, and also they can take money from your Bank Account every week. FlexShopper's Return On Capital Employed Insights The actual weekly payment may vary depending on how much spending limit you use and will be in your Lease. I had to reach out to my bank to cancel them. This makes it less expensive to purchase the items before the end of the term of the Lease. The weekly payment was processed on Thursday 03/16/2023, to be posted on or after Friday 03/17/2023. Yes! FlexShopper Lease-to-Own | Top Brands & Retailers Under your Lease, you can: (a) make 52 weekly payments or exercise an Early Purchase Option to acquire Ownership of the rented goods or (b) rent the goods for at least the initial term and then end the lease when you want by making all required payments and returning the goods. BBB Business Profiles may not be reproduced for sales or promotional purposes. Now they "wanna fix it". There are different draft options available from weekly, biweekly, semi-monthly, and monthly arrangements. I never received my game console, I reached out to them countless times they refused to stop the transaction from coming out of my account! We are here to assist. Limited metro delivery areas. However, if you rent multiple items at the same time, we reduce the Cash Price (and increase the Cost of Rental) by $50 for the second and each subsequent item you rent. Note that complaint text that is displayed might not represent all complaints filed with BBB. If the consumer has any further questions or concerns, please do not hesitate to contact us at*************************************. 4 Free delivery offer applies to scheduled delivery on select major appliances, furniture, treadmills, ellipticals, exercise cycles, home gyms and outdoor grills. I havent used flexshooppers online inventory but their are several stores that you can shop at including Walmart, Best Buy, and Overstock. I will never work with this company again! So this is where it got even more weird, I was so infuriated I YELLED at them. I WILL FIGHT THEM! If you care about your credit and paying double the price for items then run. FlexShopper ranks 28th among Marketplace sites. This company has been nothing but a nightmare because even after settling on an amount of $1,093.45 they sold my account for double the original amount.