It will go a long way towards ensuring a favorable feedback rating. You expect to see the tracking info updated online, so your buyers know you really care, but your local USPS office does not scan your package or update the info and your efforts are just wasted. If you have the Awaiting Delivery Scan message in your tracking history for longer than a day (or maybe two if you are particularly patient) its time to either call or visit your local post office or call the USPS Customer Service hotline. I just checked the tracking info on he web the following Monday evening, 11/30 and only 1 of the 3 packages shows up as being received. and they still say ''waiting for pickup''.. so today I went there again to see why my pkgs weren't scanned, she said they are not scanning anything anymore, not even priority. Interestingly enough I did that this morning. Quora - A place to share knowledge and better understand the world Can I call USPS to see where my package is? By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Don't love it? It was priority so I put in for a refund on that label hoping something will happen somewhere with the pkg. I know exactly how you feel. The tracking number is located on the USPS shipping label and is updated with each scan. It was shipped to his registered PP address. It is now 35 minutes later. If they arent able to help you theyll either get USPS Customer Service online to further assist or (the very least) can give you their contact information and point in the right direction for more assistance. To understand how often USPS tracking updates, let us look at how USPS shipment tracking works. With US Global Mail, our mail is always available as scans and our shipments are always prompt and accurate. Any recourse when USPS doesn't scan in your package and customer wants It is nerve racking. I put up a fuss at our local PO and they told me that the mail carrier is supposed to be scanning each package when they pick it up at my front door. 08-05-2021 Early on in my eBay history (well over ten years ago), a buyer tried cheating me out of an item that was about $150, and he filed a dispute that he never received my shipment. Below we go into what this message scan can mean, how you can better interpret what it might mean in your specific situation, and how to better understand exactly whats going on with your package and USPS when this message starts to pop up. I don't even know how that's possible, and like you say the buyer could claim non-receipt even if he does get it and I would have to refund! USPS has a tracking number for each shipment, so you must use the correct number. I even had one just this week that I took to an office with a "point of sale" (POS) terminal where the scans update periodically during the day. They will usually be able to provide a lot more clarity and to provide more up-to-date information through their insider access, but other than that theres really not much you or anyone else can do to move your package faster. Otherwise, register and sign in. 08-05-2021 I never have a problem with the blue drop off boxes either. You can find the phone number of your local postal service office with a simple Google search. Due to damage, barcodes can sometimes be read on the first scan but not on the second or third attempt. Check out the songs that made the Spotify Packing Playlist! , Stock up now on essential shipping supplies for the holiday season and beyond.. This has happened to me today and still is not showing received by the USPS. Unfortunately my closest Hub is San Francisco and we're so overwhelmed that all packages get scanned "eventually" when it gets "somewhere" and they "have time". I have been a seller on eBay nearly 15 years. So far two days have passed with no answer. He said sure. Never scanned package delivery! It's become common for packages not to get scanned when dropped off. If your mail or package included insurance, you may be able to file an insurance claim. Cookie Notice If your package last had an Out for Delivery update and it hasnt changed in the last few hours or days its not a bad idea to check around your home to see if the package has already arrived and just has not been updated as delivered yet. If they did not scan, it would take a few days for the first scan to appear and mark the package as In Transit.. just dropping off packages on the counter at your p.o. The Office is only about 5 minutes from my house though so except for the insane level of crowding I can go there quite conveniently. 08-05-2021 Look no further! When usps does not scan your pkgs, do they eventua - Welcome to the I wish I read this before making mistake by just dropping off the package at post office. http://community.ebay.com/t5/Weekly-Chat-with-eBay-Staff/Weekly-Chat-with-the-eBay-Community-January ***** NOVEMBER 2020 SCANNING ISSUES IN BHM, AL *****. Please use a desktop computer to submit your form. USPS Didn't Scan Packages - The eBay Community They don't seem to come pick up here, they didn't pick up my requests twice now, probably because my Postie often stops by at 9:30pm right before he has to turn around and drive back with whatever hasn't been dropped off yet (they end drop-off at 9:30 and whatever is left has to go the next day). I saw it myself last night. My post office never stopped scanning during the holidays, even when I left it at the counter and didn't stand in line. So it's obviously not just the OP's post office. Sometimes doing other things such as scanning other things in the office, might take precedence over rapid cradling. UPS says they delivered my package at the front door, it isn't - NeoGAF Bad weather can also cause barcodes to become damaged and therefore not able to be scanned. Yet, USPS shows they were never scanned and never delivered. It is frustration, this buyer didn't communicate or write anything back. Packages are typically not scanned in for 24 hours or more when they are dropped off and its not unusual for a package to not have updated tracking for 1-2 days even if its moving within the network. I dropped off 3 packages at the drop-off counter at the post office (during business hours) on Saturday 11/28. NEVER have I had an issue with packages not being scanned as I have in last 3 weeks!! . . But the tracking messages you get from USPS leading up to your package hitting your doorstep or your mailbox are anything but clear or straightforward. We will see. Sometimes it means that the mail carrier has forgotten to scan your package when they loaded it onto the vehicle for delivery, but sometimes it also means that they have not scanned it after dropping it off at your address, either. I know I should go to the counter but the line is always out the door and I do this as a side hustle in addition to a full time job with two young kids. If it hasn't been scanned and they don't have a record of it being in transit, you are pretty much out of luck. 10:44 AM Carrier scans do not show up in "real" time they have to down load their scans at the end of their shift. The only 100% guaranteed way is to do what you say you don't want to do: wait in line for 45 minutes to scan 1 bar code. United Parcel Service of America, Inc. All rights reserved. is a real gamble as far as getting an acceptance tracking scan. the clerk will scan the pkgs and hand me my receipt with the tracking numbers printed out . That will "prove that you dropped it off at the Post Office". The shipment is moving; however, there may be several days between scans if the shipment is going cross-country or moving between countries or territories. You have no control over the USPS and the buyer should understand that.Now, here is what you want to do:Call the USPS and ask for an inquiry into the item (talk to a human, not the automated system). Do Not Sell or Share My Personal Information. Log in. However, you cannot invoke a procedure or stored function declared in the package . - long wait times There are many reasons why the USPS tracking system does not work, which we will explain in the following guide. Ours get emptied twice a day, at noon and again at 5:00 pm. One would think that the way people are getting there packages stolen from there houses that usps would understand and send out tracking information so that the customers would no when there packages will arrive. The tracking never changed from label created. The buyer eventually admitted he received the item. Shipping - The eBay Community USPS is usually very good at sending tracking updates. How long does it take for USPS to update tracking after drop-off? If you used a service with a money-back guarantee such as Priority Mail Express, you may be able to request a refund.