Was told it would arrive at the end of Feb. Ok no big deal. OH NO!!!! After speaking to their support chat last night, I was told the same thing again, that their logistics team needs to do paperwork. Clearance instructions from the importer are required : FedEx - Reddit The commercial invoice is most important because it lists the contact information for the shipper, the receiver, as . Mine is released from customs and moving again. I was so excited when it hit the FedEx hub in Memphis, TN and then I got the "In Transit and ready for clearance". There he is, pulling up on my driveway! FedEx Electronic Trade Documents (ETD) is the best way to exchange customs paperwork information with us. Clearance instructions from the importer are required : r/FedEx Estimated date for delivery on Wed so far hasn't changed Hopefully it stays that way Oct 27, 2013 9:14 PM in response to legaleye300. Clearance instructions from the importer are required. FedEx may assess a small fee if your delivery needs to go to a . Ordered a HP laptop back on February 2nd. Very often the tracking page will very specific about what is needed. First Time Here? Clearance instructions from the importer are required International Shipping Hi guys , I ordered some clothes from USA to Czechia . Good luck! Have your tracking number handy and call UPS International Customer Support. contacting the FedEx customs clearance department. It may actually arrive a day ahead of schedule. For more information, please see our Recommended action: Fedex will contact importer. Thanks. This means that every time you visit this website you will need to enable or disable cookies again. I've been watching mine like crazy for the last two days. We assure you that all required paperwork has been completed and is now being processed. When will I be get my Laptop. PackageRadar. International Shipping and Customs Broker Options | FedEx Reacting to the issue in a timely manner is important for both customer relations with the recipient and overall good business practice. If additional information is required from the shipper or recipient, FedEx will attempt to contact them. The issue was fast-tracked through Motorola customer support, with presumably the import/export team needing to react quickly to rectify the situation. Scan this QR code to download the app now. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. We are continuing to escalate to have these released immediately. If your package is held at customs, FedEx will contact you for more information. Does this resolve on its own? 03-11-2021 1. Paperwork Available for Non-FedEx Broker What Does it Mean? By using this site, you accept the. Recommended action: importer must provide instructions. Clearance instructions from the importer are required. ", The opinions expressed above are the personal opinions of the authors, not of HP. Extremely frustratedwith the whole buying process. Shipment requires a complete Commercial Invoice. Our chatbot should be able to help answer your question, if it can't we'll recommend the best way to get in touch with us. if(getcookie('fastpostrefresh') == 1) {$('fastpostrefresh').checked=true;}. Use props. Delivery In Limbo - HP Support Community - 8003937 By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Until it is resolved, your package will remain stuck in the clearance process and you will see this update for as long as it takes for the correct instructions to be sent. Let's see if we can get to 50 views with no replies folks!! By 03-08-2021 We value your feedback to help us serve you better. Apple disclaims any and all liability for the acts, 01:32 PM In my case, HP has not provided UPS with the required documentation to release my package. Looks like no ones replied in a while. (Examples include EIN, SSN, VAT, GST, RFC, etc.) Can anyone help me as to what I need to do? Would be very annoying if this leads to delays in the delivery date. 1-800-782-7892. Why is my package stuck at customs? Apple may provide or recommend responses as a possible solution based on the information We would like to share some of the most frequently asked questions about: It has been a while since anyone has replied. ask a new question. Reason for delay: shipment subject to anti-dumping / countervailing review. Just an update for everyone, my Mavic Air 2 is finally headed my way! Why is my package stuck at customs? - FedEx Once again, I apologized for this delay and we appreciate your patience on this matter. First time with FedEx . Archived post. I'm glad i found this thread! This step actually happens before products even leave the country from where they're being shipped. Shipper or Importer must provide a more detailed description of goods. A place for discussion regarding anything FedEx. To create your FedEx generated Commercial Invoice electronically, you will need to amend your shipping requests to Northern Ireland to include: What happens if the changes are not made? If you're importing it sounds like you need to provide them information. Please click on the link below in the next five days. You will be able to use and upload your own commercial invoice or alternatively you can use a FedEx generated commercial invoice. " Reason for delay: Clearance instructions from the importer are required.Recommended action: Importer must provide instructions." . What to do when you receive a "Clearance Instructions from the Importer are Required" update? According to FedEx, the clearance process should take 1 to 3 days, not 14. By using ETD, you will also reduce the number of labels and documents required to be printed for your shipment. In general, clearance delay information is available from the detailed tracking page, including the reason for the delay and recommended action. Import Clearance Delay - Clearance instructions from the imp - HP Head here for more details of our privacy policy. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); "The number one destination for virtual mailbox, package forwarding and courier information.". Clearance instructions from the importer are required Hi guys , I ordered some clothes from USA to Czechia . FedEx didn't call or email me it Under direct supervision ensure the efficient movement and clearance of Import Able to follow instructions and complete required FedEx Freight is an Equal r/FedEx on Reddit: Importer must provide instructions These documents must be accurate and complete, specifically the shipping label and commercial invoice. All rights reserved. Importer must provide instructions I have a package that is being so to me by FedEx and when it reached the airport in my country after a couple of hours I got this message Clearance instructions from the importer are required. It always works the same. Please try again later. Oct 27, 2013 11:28 PM in response to legaleye300. An independent shipper dragging their heels over the situation could take much longer, however. Customs Clearance | FedEx This may be due to missing or incomplete paperwork, waiting for clearance instructions or because the authorities may need more information to clear the goods. by ", as of today(Nov 8, 2021)I have called twice(unable to get to someone), chatted with an agent twice & emailed twice to HP store supportall I get is. I was checking the shipping status of my Moto x 2014 I Is there an email address / phone number i can contact? We recommend using one of the following browsers for an optimal website experience. This may be due to missing or incomplete paperwork, waiting for clearance instructions or because the authorities may need more information to clear the goods. Some of the links may be affiliate links, earning us a small commission if you decide to use them, allowing us to continue creating content. omissions and conduct of any third parties in connection with or related to your use of the site. Clearance delay - Import - A specialized form/statement is required for clearance from recipient Clearance delay - Import - Original invoice with company logo and/or original signature is required for clearance Clearance delay - Import - Manufacturer name and address or manufacturer identification code (MID) for each commodity . 11-08-2021 ;), Oct 28, 2013 5:00 PM in response to Stefan1000. Then I'd assume that Apple will take care of it - you can always inquite at the Apple store about the message. FWIW -- when you call UPS, let the phone ring. It always works the same. Thanks.. it was via Fedex and cleared up in a couple days. Importer must provide statement of end use or reasons for importation. Failure to complete a commercial invoice, missing package content details, incorrect address, value, duty details, the list really does go on. The first thing you need to do as the recipient is to check your tracking update to see if further information about the missing instructions is available. Recommended action: Shipper or Importer must provide a more detailed description of goods. Ask the community. The Clearance Instructions from the Importer are Required update from FedEx means that the package is being held at customs clearance awaiting import information from the original shipper. Description provided is insufficient to classify commodity. Me too Its stuck in tenessee today.. A customs officer examines your customs paperwork. New MBP Stuck in Customs: Help! - Apple Community 10:52 AM Recommended action: Importer must provide instructions. I ordered some ram and I looked at the tracking number today and it said it was stuck in Anchorage Alaska. Either way, you will need to take action for the package to pass customs clearance and be successfully delivered. My order is also having a clearance delay. Clearance Delays: Why's My Package at Customs? | ShipCalm I dont know anything about this things Attention graphic Reason for delay: Part number not provided in customer's database. What changes are needed in the Ship API request? If they switch you to domestic, tell them to get you back to international. Didn't find what you were looking for? We would appreciate your time in taking our Email survey. A place for discussion regarding anything FedEx.