Accredit provided by Air Canada expires on the date mentioned in the email you obtained. I finally got a hold of an agent last week. Can air canada travel vouchers be transferred to another person? Scan this QR code to download the app now. Thank you all for your replies and Information. Status of Air Canada flights by route or by flight number. Customers who purchased directly from Air Canada must apply online using the airline's website. In the case of bookings for multiple passengers using multiple forms of payment (of which at least one is an ACCredit), it is recommended that separate bookings be made for each passenger using an ACCredit as a form of payment. Redemption of these e-Coupons is possible by calling the official customer service team or talking to the travel agent expert to use these e-Copouns without any issue. These coupons are valid from the date given in the email you get and valid for all flights of Air Canada or associated travel giants. I am still waiting on a reply from Air Canada re my application for a refund as my direct route to Vancouver from Dublin was cancelled/suspended for this year. Option 1 A parental consent letter or affidavit authorizing travel (if the . Any user can redeem ACCredit through the official website of this airline from the payment section. Air Canada Travel Voucher - Air Travel Forum - Tripadvisor The Air Canada Travel Voucher was introduced on May 18, 2020 for customers who held tickets for flights that were cancelled on or after March 1, 2020. Seat or travel option purchases for an existing booking: If you purchased a refundable fare or travel option, the portion paid with an eCoupon will be refunded to your original eCoupon if the eCoupon is still active. All the logos, trademarks & copyright material belongs to their respective owners. You will need to have your 15-digit eCoupon number and corresponding 4-digit To flatten the curve, most Canadians have been staying at home for 2 months now. Only issued by Air Canada by giving them through the official email having the required code. "In addition, Air Canada has revised its booking policies for all future travel. One thing is for sure, I will find out when the time comes to contact them. After this, the credit will pass, and any value will be down to zero, with no use for booking your future travel. ACCredits are not redeemable toward the purchase of Air Canada Flight Passes, Air Canada Vacations products and services, Air Canada Cargo products and services, Air Canada Maple Leaf Club membership fees, or for the purchase of third-party Air Canada reserves the right to reject any claim for replacement of an ACCredit where there is suspicion of fraud or dishonesty (e.g., altered ACCredit or false request for replacement). ACCredits will not be accepted if the number is invalid, has not been activated, has been deactivated, is declined or cannot be found within the system. The annual card fees vary according to the plan you enrol in. We have detected a device type and/or operating system version that may result in slow performance on this site. Air Canada customers can still elect to have a fully transferable Air Canada Travel Voucher (ACTV) with no expiry date or converting the value of their ticket to Aeroplan points with a 65% bonus. Should I expect to receive these emails eventually, or is that a load of horse plop? Electronic vouchers can only be redeemed to cover the base fare of a new flight reservation. ACCredits are not redeemable for Air Canada Vacations, group travel or Flight Pass purchases. Until the Air Canada Travel Voucher is fully redeemed, it can be used multiple times, is fully transferable and has no expiry date. Any remaining balance will be reduced to $0.00 and will no longer hold any value. Air Canada reserves the right to deactivate or reject any ACCredit issued or procured, directly or indirectly, in connection with fraudulent actions. Air Canada Travel Vouchers - Air Travel Forum - Tripadvisor If you still have questions about your eCoupon, please call Air Canada Reservations at 1 (888) 247-2262. They are so screwed up at AC. ACCredits are valid only if received from Air Canada, Air Canada Rouge or Air Canada Express (i.e., Sky Regional, Exploits Valley Air Services, and Jazz Aviation LP). ACCredit: Air Canada offers users useful features to accomplish their air journey without obstacles. How do I know if I have an Air Canada Travel Voucher? ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-109070375', '');}, 'log_autolink_impression');airline yourself and ask! Air Canada is not responsible for any stored value balance if the eCoupon is lost or stolen. For more information about the Air Canada Travel Voucher, please click here. Aeroplan. Visit our COVID-19 hub for where we fly, entry requirements and more. Proceed to the payment section. Flycoair shall not be liable for any error or inaccuracies, failure on the site, we always try to provide the best possible fares and deals for the customers. Air Canada reserves the right to reject any claim for replacement of an eCoupon where there is suspicion of fraud or dishonesty (e.g., altered eCoupon or false request for replacement). If it is lost, stolen, or used without authorization, the value will not be refunded. Air Canada offers vouchers with no expiry for cancelled flights For ticket purchases, you can use up to two (2) eCoupons provided that the total cost of the ticket purchase is covered fully by both eCoupons. Re: Air canada travel vouchers Jul 4, 2022, 12:41 PM Save I'm in the same situation. eCoupons are valid only if received from Air Canada, Air Canada Rouge or Air Canada Express (operated by Jazz Aviation LP). You shouldn't have accepted a voucher as you were due a full refund to the original form of payment if the airline cancelled your flight. It said wait ten weeks. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-109071446', '');}, 'log_autolink_impression');airline and ask*! Can I Use Airline Credit On A Different Airline? If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Government of Canada's official one-stop-shop for comprehensive international travel information. You may have requested to convert your ticket value to an Air Canada Travel Voucher. Other terms and conditions may apply. eCoupons are issued via email. Within the email you receive is your 15-digit eCoupon number and corresponding 4-digit security code (PIN). 1. Select your destination and the number of passengers. You can redeem eCoupons to purchase a variety of air travel and ancillary services offered by Air Canada, Air Canada Express and Air Canada Rouge operated flights (terms and conditions apply). The Air Canada Travel Voucher is not accepted as a payment method for bookings made via the Air Canada mobile app or for the payment of self-serve check-in options online. Call Centres at 1 (888) 247-2262, or through a travel agent at, To pay for a variety of fees, travel options and services (e.g. CIBC bank (Canadian Imperial Bank of Commerce) is also a partner in Aeroplan. Just on a side note, can you use an Air Canada Travel Voucher on Air Canada Vacations where I could book (ta && ta.queueForLoad ? more, You seem to have JavaScript disabled. How pandemic-grounded Air Canada customers can get their money back - CBC I prefer to book the flight I want for the best value I can find, directly from the airline and use my Aeroplan for bookings that I make. Please note that if you received your electronic travel voucher as a form of compensation under the Air Passenger Protection Regulations, it does not expire, but you might need to call Air Canada Reservations to re-activate it if not used within one year from the date of issue. The Air Canada Travel Voucher is not accepted as a payment method for bookings made via the Air Canada mobile app or for the payment of self-serve check-in options online. If your (ta && ta.queueForLoad ? If youre booking a flight and hotel package to Mexico and the Caribbean (excluding group reservations) with Air Canada Vacations, look under Payment Information on the payment page. ACCredits are only redeemable on Air Canada toward the purchase of air travel offered by Air Canada and operated by Air Canada, Air Canada Rouge and Air Canada Express carriers and/or the purchase of ancillary services offered by Air Canada in conjunction with an Air Canada, Air Canada Express or Air Canada Rouge flight. Air Canada Travel Vouchers are not redeemable toward the purchase of Air Canada Flight Passes, group travel, Air Air Canada reserves the right to deactivate or reject any ACCredit issued or procured, directly or indirectly, in connection with fraudulent actions. Until the Air Canada Travel Voucher is fully redeemed, it can be used multiple times, is fully transferable and has no expiry date. If the inbound flights are sold out, I am stuck with one outbound flight. and the value of the eCoupon will be lost. Select "Check In" in the page header or go to My Trips. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-106715439', '');}, 'log_autolink_impression');flights. I also got an email from Aeroplan that the Air Canada Travel Vouchers are fully transferable and has no expiry date, which seems far better than 3 days ago when I rang. Check in from 24 hours before your flight up until the check-in deadline and purchase your travel options.. Print your boarding pass at home or have it sent to your mobile device. Information on scheduled and estimated departure and arrival times, delays and cancellations. (1) Peachtree St NW, Atlanta, GA 30303, USA, (2) B 44, Bhabha Marg, B Block, Sector 59, Noida, Uttar Pradesh 201301. Use our calculator to determine your free checked baggage allowance. Under the new regulations, which the airline is calling their "goodwill policy," customers will now have the option to receive travel vouchers with no expiration date. Please note that our customer support team cannot expedite the issuance of your Air Canada Travel Voucher, but they can assist if you are looking to make a reservation in the near future. two members of my family however are planning a trip to canada in 2022. How to use a travel credit online | Air Transat The airline has all the rules to reject or refuse to accept these coupons. While Air Canada offered 53. Has anyone actually received an Air Canada travel voucher? https://www.aircanada.com/ca/en/aco/home/fly/customer-support.html You can also contact Customer Relations via email (also via the link above) ImportantName007 2 yr. ago When I put my reference number there, it says my case is closed. Any residual value will be automatically renewed every 5 years on the original date of issue. Air Canada reserves the right, and the ACCredit holder of the ACCredit agrees, that Air Canada may at any time change the present Terms and Conditions or contract with another third party to administer the ACCredit program. If you are experiencing problems, please try our. You can redeem your travel voucher on their website or call customer service on your next flight booking. Air Canada is not responsible for any stored value balance if the ACCredit is lost, stolen, damaged or destroyed. Select your destination and the number of passengers. 97 helpful votes. Converting Air Canada Tickets to Aeroplan: A Test Run If the price of the ticket is less than the value of the eCoupon, the remaining value of the eCoupon is retained until the eCoupon expires. I have been waiting 7 months. Anyone can use this Voucher repeatedly until the owner entirely redeems it. This is the version of our website addressed to speakers of English in Canada. 9. I can't call them because the phone is not in service essentially. For more information about the Air Canada Travel Voucher, please click here. GIFT CARD, e COUPON OR TRAVEL VOUCHER NUMBER. Or does fully transferable mean something else entirely!! the company has agreed to refund customers whose flights were cancelled last year due to the [+] COVID-19 pandemic.