You'll get the latest news, information, and promotional offers from Southwest all in one sweet email. /* Air Booking Select - Fare benefit first th width */ Since it is mainly a domestic airline, Southwest has to strongly consider the needs of its customers while competing with larger airline companies. Southwest is one of the largest airline brands in the world 2. left: 467px !important; Early Bird Check In, which automatically checks passengers in, and gives them a better boarding position with earlier access to overhead bins. background-color: #3b5998 !important; Updated Mar 6, 2023. Denise A. Rueb This chart shows that levels over the last ten years have increased significantly on both fronts. content: "(Temporarily suspended. background-color: #3b5998 !important; YCharts. bottom: 200px; /* Air Booking Select - Fare benefit sub-label workaround */ We realize Diversity, Equity, & Inclusion is an ongoing journey A journey that requires vulnerability, transparency, and courageous conversations. In the U.S., Southwest serves 42 states, as well as Washington D.C. and Puerto Rico. Now, Southwest Airlines Co. operates 633 aircrafts to 93 domestic cities and the highest number of passengers used Southwest Airlines to fly around U.S in Jan 2014 (Hawkins, Misra, & Tang, 2012). (Dallas, Houston, San Antonio). html[lang="es"] div.footer div.flex-placement > span.swa-icon.swa-icon_small.swa-icon_external-link-box { html[lang="es"] .header-flyout--promo-section .link--text div:nth-of-type(1) { font-size: ; } ", - Bob Jordan, Chief Executive Officer, Southwest Airlines. width:556px !important This is a great boon for St. Louis based businesses and travelers. 59% of employees earn a salary of $25k-40k a year. Asian (54) 4.0 Black or African American (111) 4.0 Hispanic or Latinx (66) 3.9 Our Supplier Diversity Program has been designed to enable us to extend opportunities to qualified diverse suppliers who, in turn, can help fulfill operational needs, satisfy the expectations of our Shareholders and Customers, and meet competitive business challenges. Southwest is grateful for a strong Leadership Team and our ongoing commitment to Leadership development equips us with a deep bench of talented Leaders. } The company has been ranked as the nation's largest low cost carrier (Mergent, 2012). 2First and second checked bags. Tailoring the product to the corporate customer, In recent years, Southwest has developed several tools and product evolutions to tailor its product more to business travelers. In 2021, Southwest Airlines had annual revenue of $15.8 billion. left: 277px !important; These efforts, commonly referred to as ESG (environmental, social, and governance), support our Purpose to connect People to whats important in their lives through friendly, reliable, and low-cost air travel, and our Vision of being the worlds most loved, most efficient, and most profitable airline. None of the information on this page has been provided or approved by Southwest Airlines. The reason Southwest Airlines has turned increasingly to business traffic is rooted in its cost structure. color: #111B40; padding-left: 30px; Southwest Airlines You'll get the latest news, information, and promotional offers from Southwest all in one sweet email. Weight and size limits apply. white-space: normal; It was started on March 15, 1967, by Rollin King and Herb Kelleher. The least common age range of Southwest Airlines employees is less than 18 years. } This means that Southwest promotes mingling with the employees for informal networking and helping each other out, in spite of their job assignments. Passengers wait in line to check in for their flights at Southwest Airlines service desk at LaGuardia Airport, Tuesday, Dec. 27, 2022, in New York. Its who we are. Southwest Airlines Co. All Rights Reserved. To be the world's most loved, most efficient, and most profitable airline. Travel is one of the most common This integrated citizenship report covers significant social, economic, and environmental stories, as well as data tables, and reporting frameworks, all through the lens of corporate Citizenship. [data-class="swa-g-screen-reader-only"] { div.footer div.flex-placement b a:hover { National Association of Legal Assistants, Inc. Southwests major claim to fame in the airline industry is that, as of 2019, they had 46 consecutive years of profitability (ODonnell 2019). Southwest Airlines operates 741 aircraft as of 2022. I will demonstrate my Warrior Spirit by striving to be my best and never giving up. color: #636363; This is actually quite impressive, considering how volatile the airline industry can be. clip: rect(0,0,0,0); Directly accessible data for 170 industries from 50 countries and over 1 million facts: Get quick analyses with our professional research service. Were committed to listening to our PeopleEmployees and Customersand doing our part to drive meaningful change, both inside and outside the Company. Like many airlines, Southwest suffered a serious setback during the Covid Pandemic, which it is still recovering from. 2022 Best Places to Work for LGBTQ+ Equality, Human Rights Campaign Corporate Equality Index, 2022 Best Companies for Latinos to Work, Latino Leaders Magazine, 2022 Military Friendly EmployerBronze, The Military Friendly Company Survey, 2022 Military Friendly Supplier Diversity Program, The Military Friendly Company Survey, 2022 Military Friendly Spouse Employer, The Military Friendly Company Survey, 2021 Best Places to Work: Disability Inclusion, The Disability Equality Index, Do Not Sell/Share My Personal Information, May: Asian American and Pacific Islander Heritage Month, September/October: Hispanic Heritage Month, October: National Disability Employment Awareness Month, 2022 Military Friendly Company, The Military Friendly Company Survey, 2022 Military Friendly Brand, The Military Friendly Company Survey, 2021 Accelerating Women to Corporate Boards, 50/50 Women on Boards. } In 2021, Southwests average passenger load factor was 78.5%. } To request a flight refund, please call us at 1-800-I-FLY-SWA (1-800-435-9792) or email us using the form below. It is also the largest airline in the United States by number of passengers carried domestically in a year and the third largest airline in the world by number of passengers carried. #FlyoutTrigger_5 > div > div > div.overlay-container--flyout-content > div > div.header-flyout--content-section > div:nth-child(3) > a:hover .link--text b * { display: block; Southwest Airlines Co.'s net income 2021 | Statista For further analysis, we broke down the data in the following ways: 6Only allows access to iMessage and WhatsApp (must be downloaded before the flight). August 10, 2015 html[lang="es"] .header-flyout--promo-section .link--text div:nth-of-type(2) { font-size: ; } } overflow: hidden; 2023 Southwest Airlines Co. All Rights Reserved. Use of the Southwest websites and our Company Information constitutes acceptance of our Terms and Conditions. width:556px !important } WebContact Southwest Airlines for help with your flight reservations, baggage questions and more. Southwest is well known as one of the largest low-cost carriers. Next, and only after operating safely, we balance being low-cost and reliable, all delivered with world-class Hospitality. html[lang="es"] .header-flyout--promo-section .link--text div { font-size: 12px !important; } display: block; CEO, Gary Kelly states, After all, we like to say that we are not a Company of planes; we are a Company of People. Southwest is known to value their employees just as equally as their customers. We strive to offer Candidates the best hiring experience we can, and part of that focus means transparency at every step. html[lang="es"] div.footer div.flex-placement > div:nth-child(10) { Additionally, the report allows the reader to benchmark Southwest Airlines customers in the United States (''brand users'') against U.S. airline customers in general (''category users''), and the overall U.S. onliner, labelled as''all respondents''in thecharts. left: 278px !important; overflow: hidden; As this table shows, the occupancy rate which was stable before the Covid Pandemic, is still making its way back up. In these cities, Southwest offers nonstop service around the country serving the business customers that legacy carriers prefer to force over their hubs. /* Spanish Homepage footer */ Building the Brand: Southwest Airlines is well known as a Texas-based company that has a human side and a down-home attitude. padding-top: 5px; The most common ethnicity at Southwest Airlines is White (56%). Since 1971, Southwest has grown from a small Texas-based airline to one of the preeminent players in the country. WebSOUTHWEST AIRLINES CO. 2021 ANNUAL REPORT TO SHAREHOLDERS To our Shareholders: The year 2021 was a roller coaster, but ended with an encouraging, display: block; Conor enjoys creative writing between his work doing professional content creation and technical documentation. For more than 50 years, Southwest Airlines has been committed to doing the right thing by our People, through our Performance, and in service to our Planet, all supported with strong corporate governance. 25% of Southwest Airlines employees stay at the company for 1-2 years. American Airlines is first, with an 18.6% share. This is because the lockdown caused many people to lose their jobs, increasing poverty and lowering purchasing power. The benefits that have accrued to Southwest Airlines and its employees can be viewed from various perspectives. Research Summary. Research expert covering mobility and logistics. When Southwest originally was incorporated, the idea was to operate in three cities in Texas, but after taking over Morris Air and TranStar in 1987, this gave them a cutting advantage in the airline industry. Steven Garnes 20% of Southwest Airlines employees are Hispanic or Latino. Initiatives to fulfill our commitments are driven by a DEI Department, who also have established a cross-functional Executive Steering Committee, and working Team. Southwest Airlines may also be known as or be related to Southwest, Southwest Airlines, Southwest Airlines Co and Southwest Airlines Co. We calculated the diversity score of companies by measuring multiple factors, including the ethnic background, gender identity, and language skills of their workforce. Southwest Tarmac Delay Contingency Plan (English), Southwest Tarmac Delay Contingency Plan (Spanish), Do Not Sell/Share My Personal Information. Southwest Airlines passenger load factor from 2011 to 2021. Accessed April 21, 2022. Our history We first took flight in 1971 from Dallas (Love Field) to Six months later, after fighting numerous legal battles, changing its name to Southwest Air, and selling stock to the company, the airline began operations on June 18, 1971. /* Spanish Homepage footer */ Youll Face Fewer Delays If You Fly These 6 U.S. Airlines. Accessed April 21, 2022. About Southwest | Southwest Airlines . In 2021, 599 of these were owned, and the remaining 129 were leased. #FlyoutTrigger_5 > div > div > div.overlay-container--flyout-content > div > div.header-flyout--content-section > div:nth-child(3) > a:hover .link--text b * { color: #636363; 46% of Southwest Airlines employees are women, while 54% are men. This strategy helps the company identify those who fit the organizational culture and who are most likely to further the companys philosophy of. WebSouthwest Airlines Co., typically referred to as Southwest, is an airline based in the United States and the world's largest low-cost carrier. Southwest Airlines Statistics And Demographics, Federal Reserve Bank of Dallas Demographics, Customer Agent jobs at Southwest Airlines, Devops Engineer jobs at Southwest Airlines, Aircraft Maintenance Technician jobs at Southwest Airlines, Aircraft Technician jobs at Southwest Airlines, Technical Project Manager jobs at Southwest Airlines, American Society of Phlebotomy Technicians, Federal Motor Carrier Safety Administration, Certified Professional - Human Resource (IPMA-CP), International Public Management Association for Human Resources. Southwest is known for our legendary Hospitality and world-famous Culture. Employees are the Heart of Southwest Airlines. Bus-485 Environmental and Industry Analysis.docx For example, at Southwest, there is little cross training except for only two formal teams: the marketing and reservations department. right: 25px; height: 6px; Southwest is proud to offer one-of-a-kind value and Hospitality at more than 120 airports across 11 countries. Our disclosures are informed by the Global Reporting Initiative (GRI) and the Sustainability Accounting Standards Board (SASB), and aligned to the United Nations Sustainable Development Goals (SDGs). They were faced with battles due to legal issues with Dallas and Love field, because of the Wright Amendment, but the come to an agreement to allow 4 states to connect to Texas.
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