4. I can see the cc icon but I'm watching on TV (not my computer) so I cant "scroll down" to click on the icon as instructed by every expert trying to answer my questionmy TV does not have a curser! If you have any trouble turning off closed captioning, you can always contact peacock customer support for help. cannot get subtitles on while playing yellowstone on tv an how to get commercials off. On some TV models, there is a button on the remote control that turns the Closed Captioning feature on and off. One way is to go into the settings for the show you're watching. @edwardp That is so wonderful to hear! @fayjoe1 wrote: How do we turn this eature on? However, to some people closed captions on Peacock can be a nuisance. Cannot make this work, the only solution I have found is go to viewing options and watch on an service. Here we have explained in detail all the steps you need to take to disable closed captions on Peacock using the app: You need to open the Peacock App and then click on Settings. Select a program to play. On an Arris HD TV box: Change text size, font, color and add background. Get it here: https://chrome.google.com/webst. Many computer players can include external subtitle files, allowing you to select exactly the amateur translation you need for an officially untranslated movie. I hope your Friday and week are going great so far, aside from these apparent issues you were experiencing turning off the subtitles. If you're watching a show on Peacock and you want to turn off the closed captioning, there are a few different ways that you can do so. While watching a program that has closed captions enabled, hit theOK button on your Xfinity remote to pause it. Click on the CC icon located in the bottom right-hand corner of the video player. If you're still having trouble, you can also try turning off closed captioning in your browser settings. Is there a way to turn on closed captioning by default instead of doing it one by one? https://www.xfinity.com/support/articles/peacock-app-faqs, https://www.peacocktv.com/help/article/subtitles, https://www.peacocktv.com/help/category/watching-peacock, Example program where you experienced this (Movie/Episode/etc). Please be aware that some channel manages their own content programming, including closed captions on content. Make the navigation with the Settings button on your remote and then select the turn on or off. Can't xfinity get in touch with Peacock and explain the problems that customers are complaining about? Some people dislike having to read a lot of text at the bottom of the screen. I'm experiencing the same problem with the Peacock App only, can't get rid of the closed captioning. when someone makes a particular noise (guy eatingGRRRR, walker behindLaa, Laa, Laa, etc. How to turn off closed captioning in Peacock app - Xfinity Community Forum Keep reading this section if we didnt cover everything you wanted to know about Peacock subtitles above. I do get it on all the networks, Prime, Tubi, etc, etc, etc. Nothing seems to work and I am watching on my TV. Having trouble getting cc on Peacock tv. A pop-up menu will appear. What about turning off Closed Captions on Peacock via PC, Is there an option to manage CC on Peacock via iPhone and Android apps, Is it possible to turn off CC on Peacock via FireStickm Roku and Apple TV, How many devices can stream Peacock at the same time, Why Netflix is still winning the competition among other streaming services, How to clear Continue Watching on Peacock, How to get an NBCUniversal Peacock on Samsung Smart TV, How to fix Prime Video isnt working on Samsung TV. This will bring up a menu of options. Turn off your close captions by talking to your remote. If exiting Peacock then resuming it later on, the closed captioning came back, regardless of what the setting was. You can change the audio language as well as subtitles.. Closed captioning (which Peacock also refers to as subtitles) is available for content on Peacock. What drivers said at Talladega Superspeedway - NBC Sports Captions won't turn off. Id like to check your signal levels and equipment health on my end to make sure we don't miss any steps. Remember, you must first download the Peacock TV app from the Google Playstore. I went to settings and clicked. Select General and proceed to Accessibility Settings. Great, my wife likes to have subtitles on, but I don't like them when I watch the game. . My husband turns on closed captions so I can sleep and I have to go through all the steps to turn them off when I want to enjoy my shows. Can you provide a short step-by-step of how you are trying to turn on CC. Peacock TV Review - Streaming Got Better in 2023? I have repeatedly turned them on with the CC balloon, but nothing happens. Just find the right menu in the interface of the website and you can customize your movie viewing experience. If subtitles are bothering you, you can always turn them off: Its the same on Android, its very simple: Thats it, the subtitles are easy to set up in the apps on mobile devices. Subtitles are for speaking voices, while closed captioning describes all audio. Tried Guide, up, down arrows, etc. Once a program begins playback, hit theOKbutton on your Xfinity remote to pause it. not so far. Clear, precise directions are needed. 2. The good news is that Peacock TV includes subtitles and closed captioning across all available platforms. To access Accessibility Settings: Press the B key on your Xfinity remote to reach Accessibility Settings. I WANT IT GONE!!! Any web browser is suitable for watching Peacock TV, and thankfully the developers of the site have taken care of the user-friendliness interface and its easy enough to set up and manage a profile on Peacock TV. If you want to adjust your subtitles or closed captioning, you can do so while playing a movie or show on Peacock. If you are enabling or disabling the subtitles and captioning, the process remains quick and easy: Peacock is well known for its user-friendliness, and turning subtitles and captions on and off as you go isnt difficult once you get the hang of it. No matter what movie I start, closed caption is not there. If you are watching a program on a streaming device, such as a Roku or Amazon Fire TV, you may be able to adjust the closed captioning settings within the device's settings menu. I cannot seem to find anyplace to select it on Peacock. With the tip of your finger, pull up the playback options from the bottom of the screen. This does not effect our editorial in any way. Acquaint yourself with the extended list of voice commands . If you're watching a program on Peacock with closed captioning and you want to turn it off, there are a few steps you can take. . Move what to the he left? This text is called closed captioning, and its there for people who are deaf or hard of hearing. Nothing will get rid of closed captioning on Peacock. If you can't find the CC options in the Settings menu, another way to remove the CC on Peacock is to simply pause the video you're watching. If the subtitles dont load, make sure to refresh the browser and check again. now while watching an on demand show or live press the down button on the remote and then the left button on the remote to the rectangular icon of a spoken word and when it is yellow, press the OK button and select your options (for example "subtitles" = English. Closed captioning on the TV and on the X1 box, is turned off in both. Then wait 30 seconds BEFORE getting out of that setting. Consult the instruction manual of the TV for model-specific information about the operation of the SAP . Thank you for the suggestion. Turn off closed captioning on Peacock JA: Can you see a light on the edge of your TV? Comes into the screen and other options. You can turn this feature on or off through your TV or cable settings using your TV's . 4 Choose "Exit" if everything is done. To turn the subtitles or closed captioning on or off on your Peacock iPhone app, make sure to follow the steps below: Keep in mind that it may be difficult to keep constant track of the dialog unless you are using headphones. With the tip of your finger, pull up the playback options from the bottom of the screen. Subtitles to None, doesn't work.. Select the text bubble icon. There are other problems as well. High of 59 . he checked every cable in the house and outside. I cant turn off closed captioning eitherand, of course, the captions show up right in the middle of the golf course or basketball court when I try to watch something. ), and more. I have the same situation with my flex box. I guess they couldn't be bothered to make a key for that. You will see the specific video playback option, which you will see at the bottom of your screen. This is a truly DUMB error. I check every week or so to see if the 'gear' (settings) option on Peacock has an option about captions but so far nothing has changed. Hope it helps everyone else. 2. Themescene.tv is Guss, Jenny, Vanessa, Ursula, and John, lead a team of tech experts who are here to assist you with all of your streaming, internet, and Wi-Fi connection questions and make sense of the complex tech world. Why am I hearing voice narration over the show I'm watching? Tap on the "text bubble" (subtitles) button and turn the subtitles "On" or "Off.". Everything I have tried just exits the Peacock App. All you need to do with a Roku device is use your remote to access subtitles. Click on the icon named "text bubble," which is, in this case, the subtitles button. turn it on or off by hitting the OK button. If you use Roku, the steps will be the same. Here are a few ways to turn off closed captioning on peacock: If youre watching peacock on a web browser, you can turn off closed captioning by clicking the CC icon in the bottom right corner of the video player. Click left to reach the speech bubble icon. In contrast, external subtitles or soft subs are a method of overlaying the subtitles on the picture during playback, with the subtitles themselves being stored in a separate file (or a separate stream in the video file). Steady rain in afternoon. If you are still experiencing this issues, please ensure that Closed Captioning is not enabled on the X1 box. Thanks, The xfinity remote won't work for this purpose, you'll need to use the samsung remote as that is the source of the app/content. For additional information on Peacock please see this article. They work fine everywhere else, such as Tubi, Pluto TV, etc. Using your finger, gently pull up to see the playback options at the bottom.
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